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Andrea L. Alterman is a data analyst and business systems professional with extensive experience in the healthcare and social services sectors. Currently, at MVP Health Care since November 2019, responsibilities include creating and updating business process documents and coordinating with colleagues on business processes. Previous roles include Systems Analyst at the Children's Aid Society, focusing on gap analysis and data mapping for the myEvolv project, and similar responsibilities at The Children's Village, where configuration of myEvolv modules was primary. Earlier experience as a Customer Support Engineer at ICDLogic involved user acceptance testing and software documentation, and as a Senior User Support Analyst at Hitachi Metals America, the focus was on providing seamless support for end-users. Andrea L. Alterman holds a Bachelor of Science in Biology from SUNY-Oneonta.