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James Monette has a diverse work experience, spanning various roles in the banking and education sectors. James currently holds the position of Vice President Retail Director at MutualOne Bank, where they oversee the operations of retail branch offices, ensures quality customer service, and maintains compliance with regulations. Prior to this, they worked as a Visiting Instructor at Fitchburg State University and as an Adjunct Instructor at Assumption University. James also served as a Part-Time Adjunct Instructor in Business at Mount Wachusett Community College. In the banking industry, James has held positions such as Assistant Vice President Area Branch Manager at Workers Credit Union and Senior Vice President Retail at GFA Federal Credit Union. James has also served as a Vice President in various roles, including Retail Sales and Service and Branch Administrator, at IC Federal Credit Union. James has demonstrated expertise in sales, business development, strategic planning, and staff management throughout their career.

James Monette obtained their Bachelor of Science (BS) degree in Communications from Fitchburg State University, where they studied from 1993 to 1995. James later pursued a Master of Business Administration (M.B.A.) degree in Business, Management, Marketing, and Related Support Services from Assumption University, attending from 2006 to 2008. In addition to their formal education, James has obtained several certifications through LinkedIn, including "Humble Inquiry: The Gentle Art of Asking Instead of Telling (getAbstract Summary)," "Managing Generation Z," "The Art of Connection: 7 Relationship-Building Skills Every Leader Needs Now (getAbstract Summary)," "Communicating in the Language of Leadership," "How to Use Rejection to Your Advantage," "Managing Conflict: A Practical Guide to Resolution in the Workplace (getAbstract Summary)," "Working with Your Personal Strengths and Weaknesses," "Humble Leadership: The Power of Relationships, Openness, and Trust (getAbstract Summary)," "Leadership Mindsets," and "Strategic Focus for Managers." These certifications were obtained between September and December 2021.