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Kimberly Lacerte is an experienced Senior Technical Writer with a strong background in technical documentation and communication. Currently employed at Mutualink since April 2022, Kimberly previously held roles at Octo Telematics and Dyn, contributing to client-facing documentation and ensuring customer-focused service. At Health Dialog, responsibilities included estimating, planning, and creating content for the Reporting team's documentation projects. Additional experience includes work as an Information Developer at Symantec. Kimberly holds an MBA in Business & Computers from Southern New Hampshire University, an AS in American Sign Language, and a BA in English from the University of New Hampshire-Manchester.