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Kia Jones is a UX Designer currently employed at Mutual of Omaha since December 2023. Previously, Kia served as a Product & User Experience Strategist at Omaha Steaks from September 2020 to December 2023, where responsibilities included developing product roadmaps and conducting customer insights research. Additional experience includes roles such as UX Researcher/Designer and UX/UI Designer across various organizations, including CEI, Eariously, and Tortoise Labs, focusing on user research, usability testing, and design strategy. Kia holds a Bachelor's degree in Interactive Digital Media: Visual Imaging from Northwest Missouri State University, earned between 2016 and 2020.