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Ross Hayes has extensive experience in IT and security management, currently serving as Security Operations Manager at Musgrave since 2009, where responsibilities include maintaining a complex infrastructure across multiple sites and implementing disaster recovery plans. Previously, at Superquinn from 1997 to 2009, Ross held various positions including IT Support Manager and SAP Basis and Operation Lead, managing IT support functions, overseeing SAP technical infrastructure, and enhancing network systems. Ross holds educational qualifications from Wesley College, Delaware.