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Aubri Schilf serves as the Director of Operations for Client Success and Learning Solutions at Mursion since October 2022. Previously, Aubri was the Senior Director of Customer Support at Honorlock, where a successful scaling of the support team was achieved during significant company growth, resulting in high customer satisfaction and efficiency metrics. Responsibilities at Honorlock included defining KPIs, developing analytical tools, and implementing support processes. Prior experience at ExamSoft spanned multiple roles, including Director of Product Operations, where Aubri managed operational projects, developed go-to-market strategies, and directed support teams. Aubri began a career in medical records coordination at Behavioral Health of the Palm Beaches. Educational background includes a Bachelor of Arts in Political Science and Government from Florida Atlantic University and an Associate of Arts from the University of Central Florida.