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Joel Shoffner is a seasoned professional with extensive experience in customer success and technical account management. Currently serving as a Senior Customer Success Manager at Murj since April 2021, Shoffner has previously held roles at Qwilt as a Technical Account Manager and at TiVo, where responsibilities included managing technical aspects of product launches and building customer relationships. With a strong technical background starting at eNeighborhoods Inc. and a Bachelor of Arts in Psychology from Arizona State University, Joel Shoffner possesses a unique blend of technical expertise and customer service skills.