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Erik Shepard, LSSGB, is a seasoned professional with extensive experience in customer success, business development, and project management across various sectors. Currently serving as a Senior Customer Success Manager at Murj, Erik specializes in onboarding and implementing cardiac rhythm management software. Prior to this, Erik held roles including Account Executive at Aramark Refreshment Services, where customized business refreshment solutions were developed, and Business Development Representative at WingSwept, focusing on SEO solutions. Erik's project management experience at RTI International involved raising industry awareness through various outreach methods, while previous roles included managing intelligence analysis at Intelligent Software Solutions and providing training and operational support in the United States Marine Corps. Erik earned a Bachelor’s Degree in English/Education, graduating Magna Cum Laude from the University of North Carolina at Greensboro.