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Dennis M. has extensive experience in the hospitality industry, currently serving as a Room Service Server at Four Seasons Hotels and Resorts since May 2022, where responsibilities include resolving guest and employee complaints and preparing special services for guests. Previously, Dennis M. worked as a Restaurant Cashier and in training for a Food and Beverage Supervisor at Sportmans Arms Hotel from October 2019 to September 2021, overseeing staff in sales, inventory management, and customer service efforts. Educational qualifications include a Bachelor of Science in Hospitality Management from Kenya Methodist University, a Diploma in Tourism and Hospitality Management, and a Certificate in Tourism and Hospitality Management from Chuka University.