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Jenath Jalal is an experienced professional in customer success and partnership management, currently serving as an Enterprise Customer Success Manager at Multiverse since May 2022. Notable achievements at Multiverse include recognition as Vanguard CSM of the Quarter and receiving the AE<>CSM Collaboration Award. Previously, Jenath held roles including Commercial Customer Success Manager at Multiverse, Partnership Associate at Newsela, and various titles at DonorsChoose, from Partnership Operations Associate to Fulfillment Operations Agent. Early career experience includes the role of Event Coordinator at Royal Charms Inc. Jenath Jalal earned a Bachelor of Applied Science in Psychology from Queens College in 2018.