Hameed Ansari is an accomplished IT Operations Center Manager and ServiceNow Product Owner at Multiplex Global Constructions, with significant experience in strategic leadership, infrastructure management, and team oversight since January 2016. Previously, Hameed served as Supervisor of the IT Automation Center and IT Service Desk Team Lead at VMware, where responsibilities included people management and service improvement. Hameed's earlier roles at Hewlett-Packard involved team and SLA management, alongside technical support and software engineering. Educational accomplishments include multiple certificates in Leadership and Management from Harvard Business School Online and a PGDBA in Marketing from Symbiosis Centre for Distance Learning.
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