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Luan Pablo has extensive experience in marketing and CRM, currently serving as Coordenador de CRM at Multiloja since February 2022. Prior to this role, Luan held multiple positions at ACP - Associação Comercial do Paraná from January 2015 to January 2022, including Analista de Planejamento e Informações - Produtos, where responsibilities included project management for commercial performance and product pricing support. Luan also worked as an Analista de Marketing, focusing on strategic planning, campaign management, and media negotiation, as well as serving as an Assistente de Marketing, handling marketing indicators and lead analysis. Earlier experience includes roles at Agência Green Digital and Lojas Coppel, emphasizing social media management and graphic design. Luan holds a Pós-graduação in Gestão de Projetos from Pontifícia Universidade Católica do Paraná and a Graduação in Marketing from Faculdade de Tecnologia Opet.