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Augusto Botelho is a skilled UX and Service Designer currently with Grupo Multi since July 2024, previously serving as a UX Researcher at Anota AI from November 2022 to June 2024. In this role, Augusto conducted comprehensive user research using both quantitative and qualitative methods, collaborated closely with design, product, and engineering teams, and analyzed research data to generate actionable insights for product development. Prior experience includes working as a UX Researcher at V4 Company from December 2021 to August 2022, where Augusto was responsible for developing research processes and informing teams about research scope and needs. Early career experience includes an internship at MRS Ambiental, focused on socio-economic research for environmental licensing. Academic qualifications include a Bachelor's degree in Social Sciences from Universidade de Brasília and additional studies in socioeconomic analysis.