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Tracy Duke is an experienced professional in customer success and account management, currently serving as Associate Director of Enterprise Customer Success Management at Muck Rack since October 2020, previously holding the position of Senior Enterprise Account Manager. Prior roles include Customer Success Manager at Circa, Project Coordinator at User Interviews, and various management positions at onefinestay, where responsibilities spanned listings, commercial operations, and account management. Earlier experience includes a role as a Publicist at Regan Arts and publicist positions at Hachette Book Group and Penguin Group USA. Tracy Duke holds a Bachelor of Arts in Writing, Literature, and Publishing from Emerson College.