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Godfrey Mulenga is a seasoned professional in IT governance and service management, currently serving as a Senior Manager at MTN Zambia since September 2018. Their expertise encompasses service management, vendor management, and IT infrastructure management. Prior to this role, Godfrey held the position of Senior Manager for IT Service Delivery and Manager of Billing and VAS at MTN Zambia from 2011 to 2018. Godfrey holds a Master of Business Administration in Computer Systems Networking and Telecommunications from Jaipur National University, completed between 2013 and 2017, and a Bachelor of Science in Computer and Information Sciences from Tver State Technical University, earned from 1998 to 2004.