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Jocelyn Noel is a Solutions Specialist at Marcus Thomas LLC since November 2022, focusing on the analysis, design, and development of Marketing Cloud solutions tailored to customer needs. Prior experience includes serving as a Marketing Technology Trainer at Cross Country Mortgage, where implementation and training on a new marketing CRM system for Loan Officers took place. Additional roles encompass Technical Support Specialist I at OverDrive, Software Technician at Accruent, and Technical Specialist at Apple. Jocelyn held the position of Team Manager at European Wax Center and completed an internship at WDSU News. Educational qualifications include a Bachelor's degree in Mass Communication/Media Studies from Southern University and an Associate's degree in Mass Communication/Media Studies from Cuyahoga Community College, along with a high school education from Beachwood High School.