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Andrea Molnar is a seasoned professional with extensive experience in customer success and implementation leadership, currently serving as the Senior Customer Success and Implementation Lead at MSTS Tolls since March 2019. In this role, Andrea manages relationships with over 20 European toll operators, ensuring customer satisfaction and retention through effective communication and solution delivery. Prior to MSTS, Andrea worked at IBM from March 2007 to January 2019, where expertise in financing sales and customer solutions was developed for Central and Eastern Europe. Earlier professional experience includes serving as Office Manager and Assistant Manager at Takata-Petri Ltd, where organizational and leadership skills were honed. Andrea holds a BA in English language from "Vasile Goldis" University and a high-school diploma in Philology and Foreign Languages from Csiky Gergely Highschool.