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Lucy Ellis serves as the Chief Communications Officer at MSC Cruises since January 2016, responsible for corporate and sustainability communications, issues management, and global media relations. Key achievements include leading a global media relations network across 20+ countries, establishing strategic consumer media initiatives, and delivering award-winning documentaries. Previous roles at Weber Shandwick, Hill+Knowlton Strategies, and KTB PR involved strategic planning, media relations, and crisis management for notable clients. Lucy's education includes programs in sustainability from Yale and Esade, along with degrees in English from Goldsmiths, University of London. Lucy is also a member of the Diversity & Inclusion Advisory Committee and Sustainability Advisory Board at MSC Cruises.