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Jeremy Quinn is an accomplished professional with extensive experience in operational excellence and project management. Currently serving as the Director of Operational Excellence at MRO since April 2018, Jeremy leads a team dedicated to enhancing service across the organization, focusing on client partnership in clinic data exchange. Prior to this role, Jeremy held various significant positions at Global Indemnity Group, including Senior Operations Project Manager and Director of Operations and Customer Service, where key achievements include designing a Customer Service Unit and implementing a BYOD policy. Other notable experiences include roles at Merck and Sungard Availability Services, where skills in systems analysis and customer support were honed. Educational qualifications include a Master of Science in Organization Development and Leadership from Saint Joseph's University, alongside a Bachelor's degree in Energy, Environmental and Mineral Economics from Penn State University and an Associate degree in Biology from Montgomery County Community College.