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Katarina Masal is a seasoned professional in the virtual gaming sector, currently serving as the Virtual Games Sector Manager at Mozzart since February 2021. In this role, Katarina is responsible for defining product development strategies, analyzing client needs, implementing game functionalities, and creating promotional activities. Prior to this position, Katarina gained experience as a Virtual Game Technician, where responsibilities included monitoring product operations and enhancing customer satisfaction. Additional professional experiences include a Quality Assurance internship at YouTestMe and various student internships in quality management and consulting. Katarina holds a Master's degree in Management Engineering and a Bachelor's degree in Quality Management and Standardization from the University of Belgrade.