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Thomas James Lodato is a seasoned Product Manager specializing in innovation and user experience, currently employed at Mozilla since November 2019. With a robust background in UX research and design, Thomas has held multiple leadership roles focusing on future products and experience strategy. Previous experience includes a tenure at Verizon Connect as a Senior UX Researcher, where qualitative research efforts shaped service delivery solutions for small and medium businesses. Notable academic achievements include a PhD in Digital Media from the Georgia Institute of Technology, alongside significant contributions to urban innovation research and design thinking initiatives. Thomas's diverse skill set encompasses ethnographic research, community engagement, and the development of innovative design solutions across various sectors.