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Neil Libres is a skilled technical support professional with extensive experience in telecommunications and electronics. Currently serving as a Technical Support Representative at Mouser Electronics since June 2017, Neil effectively assists customers by providing quality technical information in collaboration with suppliers and departments. Prior to this role, Neil spent over a decade at Icon Voice Networks as a Technical Support Engineer, where responsibilities included telephone support for various IP PBX systems and remote software assistance. Neil's earlier experience includes positions as an RF Engineer at Marconi, a Field Engineer intern at General Electric Medical Systems, and various technical roles at Nokia, showcasing a robust background in electronics and telecommunications. Neil holds a Bachelor of Science in Electronics Engineering & Technology from DeVry University and a Bachelor's degree in Electronics and Communications Engineering from Saint Louis University, with ongoing education in Cisco Certification Network Associate courses.