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Mauricio Oliveira is a seasoned professional with extensive experience in public relations, customer success, and logistics, having worked for prominent companies such as Mottu, TruckPad, and Mercado Livre. Currently at Mottu, Mauricio focuses on innovative problem-solving, while previously at TruckPad, efforts were directed towards enhancing connections between truckers and shippers in the logistics marketplace. At Mercado Livre, significant responsibilities included managing seller relationships in fulfillment logistics, leading a team, and focusing on customer experience strategies. Mauricio's earlier roles include senior positions at public relations agencies, where expertise was applied in strategic planning, crisis management, and executing successful marketing campaigns for various high-profile clients. Mauricio holds degrees in project management and marketing from prestigious institutions, including FGV and USP.