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Lene Næss has extensive work experience in customer success and management roles. Lene started their career with Rema 1000 as an Assisterende butikksjef from October 2008 to December 2010. Lene then joined Retriever Norge AS as a Customer Manager in February 2011 and worked there until October 2014. Following that, they worked at Netigate Norway as a Customer Relations Manager from October 2014 to June 2018. Lene Næss currently works at Motimate - a Kahoot! company. Lene started as a Customer Success Manager in June 2018 and was promoted to Senior Customer Success Manager in July 2022.

Lene Næss began their education in 2000 at Merkantilt Institutt, where they studied Reklame and Grafisk design. Lene completed their studies in 2002. Later, in 2010, they attended Fagsenteret to pursue a degree in Veterinærsekretær. However, it is not clear whether they completed this degree as the information does not specify.