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Michelle Stones has extensive experience in client services and compliance, currently serving as a Compliance Account Manager at Motability Operations since June 2014, while also working as a Merchant Services Executive at LivingSocial since January 2013. Previously, Michelle held positions such as Quality Assurance Manager at Bupa Insurance, Client Account Representative at Sun Life Financial, and Client Services Representative at The Bank of New York Mellon. Michelle's roles have involved overseeing client communications, ensuring high service quality, managing complex queries, and maintaining databases, showcasing strong attention to detail and a commitment to client satisfaction. Michelle holds a Bachelor's degree in Sociology and Cultural Studies from The Manchester Metropolitan University, completed in 2007.