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Haydn Crockford is an experienced contact centre professional currently serving as the Contact Centre Manager at Motability Operations Ltd since January 2010, where responsibilities include managing one of the company's customer contact centres. Previous roles at Motability Operations Ltd include Dealer and Customer Support Manager, Team Manager, Account Manager, and Customer Advisor. Additionally, Haydn was the Chair of the Team Leader Group at the South West Contact Centre Forum from July 2018 to December 2020. Haydn holds a Bachelor's degree in Sports and Exercise from the University of Portsmouth, completed in 2009.