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Christopher Langston is a seasoned professional in the customer service and mortgage industries, currently serving as Digital Production Manager and Mortgage Loan Officer at Mortgage Investors Group since April 2020. With a background as Customer Care Director at Edfinancial Services, Christopher enhanced efficiency by 23% within four months and reduced department attrition by 37% over six months. The role involved overseeing a large team and establishing best practices in client relations. Prior experience includes account management at Cubix, Inc., where Christopher achieved 100% customer retention and a 24% sales increase. Before that, experience as a Roofing Specialist at Bedrock Contractors, Inc. shaped a strong foundation in hands-on service. Educational background includes attendance at Mandarin High School and training at Sandler.