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Sofía S. is a skilled Strategic Designer currently working at Mormedi, responsible for conducting in-home interviews, foresight analysis, and customer journey analysis. With a background in service and UX design, Sofía has contributed to various organizations including the DDC - Danish Design Center, where a thesis focused on intergenerational collaboration was completed, and Kvalifik, where engaging design workshops and responsive websites were crafted. Additional experience includes roles at Layerise, Teton.ai, Digital Society School, and everis, encompassing responsibilities in customer success, front-end development, and digital transformation. Sofía holds a Master’s degree in Service Systems Design from Aalborg University, a Bachelor's degree in Web Development from UCN, and a Técnico Superior in application development from CEV.