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Christopher Pichardo is a seasoned professional with extensive experience in site reliability engineering and technical support. Currently serving as Vice President and SRE/Operations Team Lead at Morgan Stanley since May 2016, Pichardo has held multiple roles within the company, including Cryptographic Services Engineer. Prior experience includes a position as Help Desk Specialist at Eltman Law, where responsibilities encompassed technical support, equipment inventory management, and administrative duties in a Windows environment. Pichardo also briefly interned at Citi, providing advanced technical assistance in an enterprise environment. Pichardo's educational background includes participation in the Cloud Computing Program at NPower, along with earlier education at Forest Hills High School.