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Swathi Gopi is an experienced professional in the aviation and customer service sectors, currently serving as a Terminal Supervisor at Morafiq_AD since July 2023, where responsibilities include managing terminal operations, assisting guests, and coordinating passenger baggage. Prior to this role, Swathi held positions as a Team Leader at Brillianz Education, a Project Program Coordinator at PUTHUR INFOTECH PVT LTD, and a Customer Service Agent at Qatar Airways. Swathi began the career as a Terminal Operations Assistant at Bangalore International Airport Ltd. Educational qualifications include a Master of Business Administration (MBA) in Human Resources Management from Amity University and a Bachelor of Business Administration (BBA) in Airline Flight Attendant from Bharathiar University Arts and Science College.