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Stephen Keohane is an experienced professional in customer support and experience management, currently serving as the Customer Experience EMEA Team Lead at MoonPay since March 2024. Prior to this role, Stephen held multiple positions at Blockchain.com from July 2019 to March 2024, including Global Customer Support Manager and Interim VP of Customer Support, where responsibilities included leading specialized teams, implementing workflow improvements, and developing customer experience strategies. Stephen's earlier experience includes roles at Acetop Financial Limited and MH STAR UK LTD, showcasing a strong background in client services, complaint resolution, and technical support. Stephen holds a Bachelor of Science degree in Music Technology & Sound Design from the University of Hertfordshire.