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Vincenzo Prencipe is a seasoned financial professional with extensive experience in fraud investigation, customer service, and anti-money laundering analysis. Currently serving as a Senior Fraud Investigator at Monzo Bank since February 2022, Vincenzo specializes in screening against various financial risk lists and making critical decisions on customer accounts. As co-owner of Prencipe Holiday Flats since April 2019, Vincenzo manages accommodation services in La Spezia, Italy, aiming to enhance guest experiences. Previous roles include working at Nationwide Building Society as a Customer Representative, where exceptional service was delivered, and Fideuram as both an Anti-Money Laundering Analyst and Customer Service Representative, focusing on KYC checks and investigating fraudulent activities. Early career experiences span multiple customer service roles in banking and retail. Vincenzo holds an accountant qualification from CISITA and has a strong commitment to customer satisfaction and operational improvement.