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Paula Twiss has extensive experience in healthcare management, currently serving as Supervisor of Revenue Integrity at Monument Health since June 2004, where responsibilities include supervising a team of 16 remit analysts and enhancing processes for efficiency. Previous experience includes the role of Veterinary Hospital Director at Banfield Pet Hospital from April 1996 to September 2003, focusing on staff management, customer service, and maintaining standards of care. Paula Twiss earned a Master of Business Administration (M.B.A.) in Health Care Administration from National American University between 2004 and 2010 and obtained a High School Diploma from Rapid City Central High School in 1983.