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Derrick Harold is an experienced Help Desk Administrator at Montgomery Hospice since June 2020, specializing in active directory management, user account creation for electronic medical records systems, and IT troubleshooting. Previously, Derrick served as a Government Administrator at Western Express, LLC, where analysis of internal processes for military personnel was conducted, and maintenance of company databases in compliance with military policies occurred. Derrick also worked as a Resident Assistant at Campus Apartments, providing support for hardware and software issues across various operating systems. Derrick holds a Bachelor of Business Administration in Computer and Information Systems Security from Howard University, earned in 2019.