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Jenny Lam is an experienced customer relations professional currently serving as a Customer Relations Associate at Monocle since December 2021. Prior to this role, Jenny held various positions at Watches of Switzerland, including Aftersales Consultant and Concierge/Client Experience Host from February 2016 to November 2021. Jenny's earlier experience includes working as a Photographic Studio Assistant at White Rabbit Studios and as an Invigilator at Rivington Place. Additionally, Jenny contributed as a Volunteer at Autograph ABP. Educationally, Jenny Lam earned a Bachelor's degree in Photography from the University of East London (2011-2014) and a Foundation Diploma in Art, Design and Media from Ravensbourne College of Design and Communication (2010-2011).