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James Ash is an experienced Business Analyst currently employed at Monmouthshire Building Society since July 2022, where responsibilities include eliciting business requirements, facilitating workshops, and contributing to digital transformation initiatives. Previously, James held roles including Business Analyst at JoJo Maman Bébé, Operations System Manager and Systems and Business Analyst at S A Partners, Director of Operations at Kernel, Data Analyst at Inprova Energy, and various positions in customer service and management. James has a Bachelor of Arts degree in Business, Management, Marketing, and Related Support Services from the University of South Wales, earned between 2011 and 2015, alongside early experience in roles focused on data processing and customer relations.