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Customer Success and Account Management

About

The Customer Success and Account Management team at Mongoose is dedicated to ensuring that higher education institutions maximize the value of their engagement platform. This team, comprised of seasoned professionals with backgrounds in higher education, focuses on fostering long-term client relationships, providing strategic guidance, and delivering tailored support to help clients effectively utilize Mongoose's digital communication solutions throughout the student lifecycle. Their empathy-centered "Client Love" approach ensures clients benefit from personalized service and actionable industry insights.