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Stephen Reda's work experience is as follows:

- At MongoDB, they started as a Customer Success Manager in May 2018 and worked to build relationships with customers to maximize the value of MongoDB. Stephen then became a Senior Customer Success Manager in July 2019 and later a Strategic Customer Success Manager in February 2021. As a Principal Customer Success Manager, their responsibilities include being a source of innovation within the customer success organization, working with strategic accounts, program innovation, recruiting, trainings, and handling "swat" assignments with key accounts. Stephen is currently in this role since August 2022.

- At Gartner, they worked as a Client Partner for government accounts from May 2014 to April 2016, where they collaborated with clients to ensure they received value from Gartner services. Stephen then became a Senior Account Executive for State Government from May 2016 to May 2018, aligning Gartner research and services with clients' IT priorities.

- At iMapData Inc. (now known as PlanetRisk), they worked as a Quality Assurance Analyst from June 2012 to June 2013, responsible for processing, testing, and troubleshooting company projects. Stephen also promoted iMapData at industry events for recruitment purposes. Stephen later became a Client Relations Manager from June 2013 to May 2014, acting as the main point of contact for clients, providing customer service support, managing client projects, supporting the sales team, giving demonstrations, and training clients in iMapData products.

Stephen Reda received a Bachelor's degree in Sociology from George Mason University, where they studied from 2009 to 2012.