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Joseph Chan is a Senior ServiceNow Developer at Moneris since February 2019, with a robust background in IT service management spanning over 15 years. Prior experience includes roles as a ServiceNow Developer Specialist at BMO Financial Group from March 2018 to February 2019, and as a ServiceNow Developer at CIBC from May 2017 to March 2018, where strong skills in various ServiceNow applications and system integration were demonstrated. Additionally, Joseph served as a ServiceNow Certified Application Developer and Certified System Administrator at Symcor from April 2005 to March 2017, showcasing expertise in development and administration. Earlier career stages involved development roles at Moneris and support analysis at Netstar Solutions Inc. Proficiencies include JavaScript, jQuery, Jelly, HTML, and XML.