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Felicia Berggren is a professional with a background in customer support and technical assistance across various companies. Experience includes roles as a Customer Success Manager at Mondido, Technical Payment Support at Payer - B2B Payments, and Customer Support Agent at Cision Sverige. Additionally, Felicia has worked in technical support and advisory roles at Alert Alarm AB and has experience in retail at Två bagare AB. Educational qualifications include a degree in animal care and social studies from Djurgymnasiet Stockholm, completed between 2012 and 2015.