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Spencer Gilbert is a seasoned professional in customer success and account management, currently serving as a Customer Success Manager at monday.com since October 2022. Prior roles include Director of Client Success and Strategic Accounts at Diversio, where expertise in Diversity and Inclusion was applied to support global companies with data-driven insights. Spencer also held positions as Senior Client Success Manager and Business Development Manager, focused on building high-quality client relationships. Previous experience includes managing operations and customer interactions at Stuff, as well as account management and revenue generation in the federal sector at Red River. Spencer holds a Bachelor’s Degree in Political Science from The College of Wooster and a certification in Leading More Effective Teams from Harvard Extension School.