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Lorena S. has a diverse background in sales and business development, currently serving as an Account Executive for SMB at monday.com since May 2020. Previously, Lorena S. was in various roles at Square from November 2015 to May 2020, including Mid-Market Business Development Representative and Disputes Resolution Specialist, where responsibilities included business development for restaurants and retail, managing chargeback experiences, and communicating with customers to mitigate financial risk. Prior experience includes managing Kaldis Coffee Roasting Company from February 2013 to November 2015, focusing on team management, customer service, and operational reporting. Lorena S. holds a Bachelor of Arts in International Relations from Webster University and a Bachelor’s Degree in Spanish Language and Literature from Saint Louis University.