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Danya H. currently serves as a Technical Application Specialist at monday.com, where responsibilities include supporting the Customer Experience department by ensuring the effective operation and integration of software applications. Prior to this role, Danya H. held various positions at Children's National Hospital, including System Operations Manager, CX Operations Specialist, Customer Experience Manager, Customer Experience Advocate, and Operations Coordinator, with a focus on managing and enhancing customer experience systems and providing project management expertise. Danya H. started the career as a Senior Interpreter, offering language interpretation and translation services in medical settings. Danya H. holds a Bachelor of Arts in Arabic Language and Literature from the University of Maryland College Park, earned in 2014.