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Kathy Davis is a highly experienced professional in customer service and support management, currently serving as the Customer Services Manager at Momentum Software Solutions since June 2015, leading a team of support consultants while upholding partnerships with major software platforms. Prior experience includes roles such as Conversion and Testing (Operations) Manager at Jet Convert, Services Manager at Mpos Australia Pty Ltd, and Operations Manager at Mag-Tek Pty Limited. Kathy has a strong background in consulting and support for accounting software, having held various positions at Hands-On Systems and maintaining ISO 9001 quality certifications. Kathy holds an Associate Diploma of Accounting and an Electrical Engineering Certificate, enhancing a robust skill set in project management, training, and user support.