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Ken Erdelac has a diverse and extensive work experience spanning over several industries. Ken most recently worked at MOMENTUM CONTROLS SOFTWARE AND SERVICES INC. as a Senior Consultant in Technology Operations with a focus on Optical Networking. Before that, they were an Instructional Designer at Jeppesen, a Boeing Company. Prior to that, they served as a Senior Instructional Designer at RingCentral. Ken also has experience as a Lead Technical Trainer and Instructional Designer at Infinera and Coriant GmbH & Co. KG, respectively. Ken began their career as a Teacher in various subjects at Lake Central School Corp. Ken's work experience showcases their expertise in instructional design and technical training.

Ken Erdelac received a Master of Science (MS) degree in Education - Instructional Design from Purdue University Northwest from 1993 to 1996. Prior to that, they completed their Bachelor of Science (BS) degree in Education - Music, Computers at Indiana State University from 1984 to 1989. In addition to their formal education, Ken has obtained several certifications including the TechSmith Camtasia 2021 Explorer and Voyager certifications from TechSmith Corporation in August 2021 and October 2021 respectively. Ken also holds certifications such as "Getting Started: Message" from RingCentral in June 2020 and the Certified Technical Trainer Certification (CTT+) from CompTIA in November 2001.