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Dana D. is a seasoned professional with extensive experience in customer success management within the K12 education sector. Currently serving as a Senior Customer Success Manager at Education Brands since February 2021, Dana has developed a deep understanding of the private school landscape, advocating for clients and negotiating renewal contracts with key stakeholders. Previous experience includes a role as a Customer Success Manager at Frontline Education, where Dana honed communication and problem-solving skills in an EdTech SaaS environment. Earlier positions included an Inside Sales Representative at RCI | Vacation Exchange, focusing on client portfolio management and revenue enhancement, as well as an Indirect Sales Representative at Brightpoint North America L.P., where Dana achieved sales objectives through effective relationship management. Dana's career began at the Marion County Prosecutor's Office, performing critical data management tasks related to child support payment records. Educational background includes studies at Indiana University Indianapolis following graduation from Center Grove High School.