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Victoria Williams has extensive experience in operational and regulatory oversight within the healthcare industry, holding various positions at Molina Healthcare since August 2011. As Operational Regulatory Oversight Director, Victoria supported the establishment of a Vendor Management Team, creating crucial operational documents and training staff. Previous roles included Senior Program Manager, where expertise in electronic data interchange was provided, and Program Manager, serving as a liaison between business operations and IT. Victoria also demonstrated leadership in managing enrollment departments and projects, with a strong track record in improving system functionality and accuracy. Prior experience at Anthem as Customer Service Representative II included leading a team and developing workflows. Victoria holds an Associate's Degree in Business Management from Columbus State Community College and a certification in Medical Billing and Coding from Fortis College-Columbus.