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Jay Vivero Relph possesses a diverse range of experience in customer service and management roles across various industries. Currently serving as a Provider Services Representative at Molina Healthcare since June 2021, responsibilities include maintaining service relationships within a provider network and addressing inquiries regarding policies and eligibility. Prior to this, Jay held positions such as Outbound Sales Representative at Turtle Peak Customer Service and Enumerator at the U.S. Census Bureau, showcasing strong communication skills. Previous roles also include a Medicare Customer Service Telecommunication Representative at Humana and a Housekeeping Manager at Bellagio, managing staff and ensuring high service standards in hospitality. With a career spanning over two decades, Jay has developed expertise in customer relations, team leadership, and operational management.