ÂÜÀòÂÒÂ×

Jonathan Hunter is an experienced professional with a strong background in customer care and administrative roles. Currently serving as European Customer Care Supervisor at Molecular Devices, Jonathan has led process improvements and created new KPIs since July 2018. Key responsibilities include managing customer service SOPs, overseeing new associate training, and contributing to escalation management. Previous roles include EU Service Administrator at Molecular Devices and Customer Service Representative at Thrifty Car and Van Rental, where Jonathan coordinated vehicle logistics and ensured customer satisfaction. Additionally, Jonathan has taught English and provided administrative support at the University of Kent, holding a Bachelor of Arts degree in French and History from the same institution.