Joshua Moore has accumulated extensive experience in customer service and team management, currently serving as Team Lead at MoGi Group since January 2018. Prior to this role, Joshua held various positions at Teleperformance Portugal from December 2013 to September 2017, including First Line Manager, Customer Service Representative, and Customer Support Agent. Additional experience includes working as an Inbound Customer Service Representative at mysportgroup GmbH and as Team Manager and Customer Service Representative at Foxrate Internet GmbH. Joshua began the career in customer service at Competence Call Center and took on managerial responsibilities at the Easteven Berlin Hostel, where duties included Assistant Manager and Receptionist. Academic credentials include a degree from Freie Universität Berlin, obtained between 2004 and 2009.